Refund policy

Refund and Return Policy

All sales are final. We do not accept returns, exchanges, refunds for change of mind, or any reason other than those listed. Please review your order carefully before checking out.

Damaged, Defective, or Incorrect items

If your item arrives damaged, defective or is not the item you ordered, contact us within 48hours of delivery at wymmyswymmys@gmail.com with your order number, photos of the item, and photos of the packaging. Claims made after 48 hours or without photo evidence cannot be accepted.

If your claim is approved, we will replace the item at no cost to you. Where a replacement is not available, we will issue a refund to your original payment method within 7 to 14 business days. The time it takes to appear in your account depends on your bank or card issuer.

Order Cancellations

Once an order is placed, it cannot be cancelled or modified. Please make sure your items, quantity, and shipping address are correct before completing checkout.